Customer Testimonials

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Google Apr 24, 2018
 

The Mechanic Anthony was very nice and informative.

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Google Apr 23, 2018
 
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DealerRater Apr 22, 2018
 

I have been a customer with Toyota of Union City since 2000 when it was Legacy Toyota. I am on my third Avalon and I love it. For the past several years, Clyde Chapman has been my service advisor and I trust him implicitly. He has never disappointed me and is always assisting me with what is important about the service needs of my car. I tried another service advisor once and was royally ripped off. I vowed never to deal with anyone but Clyde after that. I will and have followed him anywhere. He is exceptional and should he leave this location I will be right behind him even if it means purchasing another brand of automobile. I have been driving 48 years and I have never had a service provider like him He is simply the best, bar none!

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Google Apr 22, 2018
 

I have been a customer with Toyota of Union City since 2000 when it was Legacy Toyota. I am on my third Avalon and I love it. For the past several years, Clyde Chapman has been my service advisor and I trust him implicitly. He has never disappointed me and is always assisting me with what is important about the service needs of my car. I tried another service advisor once and was royally ripped off. I vowed never to deal with anyone but Clyde after that. I will and have followed him anywhere. He is exceptional and should he leave this location I will be right behind him even if it means purchasing another brand of automobile. I have been driving 48 years and I have never had a service provider like him He is simply the best, bar none!

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DealerRater Apr 19, 2018
 

I've had my Camry for 3 1/2 years and love it! When any service is required on my vehicle, I am always able to reach out to Clyde, as my sole service advisor, to ask any questions no matter what they are & receive timely responses. Clyde is & has always been friendly, attentive, personable, professional, & keeps me abreast of the details of my service. I have literally followed him to another Toyota & Nissan location when he left Toyota of Union City for a brief moment as I refused to see anyone else. I am truly glad that he made his way back!

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DealerRater Apr 17, 2018
 

I have had my Toyota for 6 years now! My service adviser throughout this time has been Clyde. I have seen other advisers when taking in my car, however non compare to his approachable and friendly demeanor. He takes ownership of me as his customer and ensures he explains to me what I am spending my money on and why it is necessary/recommended. He does this without pressuring or scare tactics. Clyde has advised of services that were needed, recommended, and upcoming to set an expectation of cost and time for future visits as well. He has always displayed a willingness to assist while setting the expectation of wait time. In my business interactions with him, he has maintained ethical practices in performing/recommending services. I have no loyalty to this company/business, however have continued to service my Camry, Maxima and now Altima with him due to his continued exceptional service and dedication to me as his customer.

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DealerRater Apr 17, 2018
 

I feel very comfortable taking my car for service at Union City Toyota as long as Clyde Chapman is there. I will wait until I know he is there before I take my car to get service. Clyde is very professional, courteous and he is attentive to my concerns regarding my vehicle. When I was in the market for a new vehicle I consulted with Clyde before I purchased my new car. Clyde takes care of his customers with a smile.

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Google Apr 17, 2018
 

We were looking to purchase a new car, so we decided to go there. They were very friendly, acomdating, and treated us with Respect. Long story short! We purchase a New Toyota, I highly recommend visiting here!

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Google Apr 17, 2018
 

I have been in customer service sales for over 20 years and I can say my sales manager Ed is one of the very best my experience from the time I got there until after I left was one of the best experiences I've had I don't spend my money where I'm not comfortable and I am very glad that I spent my money with Toyota of Union City I do recommend everyone to come to Toyota of Union City

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DealerRater Apr 16, 2018
 

My salesperson Me.Belton was very knowledgeable of the vehicle he was selling , he went out if his way to make sure I was satisfied and happy with my major purchase. He made sure i had a remote start included in my purchase since i had it on a previous vehicle .. That was exceptional and i appreciate it very much

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